TERMS AND CONDITIONS

Terms and Conditions

(1) Section 1 – General Provisions.

(A) For the purposes of this subsection, the following terms will mean:

(i) Household goods carrier–The motor carrier/mover contracted to transport a shipment of household goods.

(ii) Shipper–The owner of the household goods shipment or his representative.

(B) Changes to the moving service contract are not valid unless agreed to in writing by the household goods carrier and the shipper.

(C) Household goods carriers will transport shipments with reasonable dispatch. Reasonable dispatch requires the transportation of a shipment within the agreed period of time shown on the moving services contract, except when circumstances beyond the carrier’s control, force majeure, prevent or delay transportation.

(D) Moving services contracts must comply with all other applicable laws of the State of Arizona.

(2) Section 2 – Cargo Liability Provisions.

(A) The household goods carrier is liable for any loss or damage to the shipment, except as listed in subparagraphs (B) and (C) of this paragraph.

(B) The household goods carrier is not responsible for loss, damage, or delay due to acts of God, acts of civil authorities, defects in the shipment, a riot, a strike, or an act or default of the shipper.

(C) The household goods carrier is not liable for loss or damage caused by dangerous or explosive goods unless the shipper notifies the carrier, in writing, of the nature of the goods and the carrier agrees, in writing, to the transportation of these goods.

(3) Section 3 – Claims Provisions.

(A) A written claim must be filed by the shipper within 90 days of delivery of the shipment to the final destination. In case of failure to make delivery, then a written claim must be filed by the shipper within 90 days after a reasonable time for delivery has elapsed.

(B) A household goods carrier is not liable for any claim that is not filed within 90 days of the delivery of the shipment to the final destination. A household goods carrier is not liable for any claim that is not filed within 90 days after a reasonable time for delivery has elapsed for shipments that were not delivered.

(4) Section 4 – Payment Provisions.
The shipper must pay the freight charges upon delivery unless the shipper and household goods carrier agree otherwise.

(5) Section 5 – Provisions for Shipments Not Delivered.

(A) A household goods carrier may place a shipment of household goods into storage if the shipper is not available for delivery of the goods as scheduled.

(B) The cost of such storage is the responsibility of the shipper of the household goods.

(C) A shipment of household goods placed in storage is subject to liens for storage, freight, and other lawful charges.

(D) A household goods carrier must issue written notice of the storage of the household goods to the shipper at each address shown on the moving services contract within three days of placing the goods in storage.

(E) If the shipper refuses to accept or does not claim the household goods within 15 days of the written notice of storage, the household goods carrier may begin the process of selling the goods at public sale, as prescribed in Transportation Code, Chapter 6.

(F) A household goods carrier must give written notice of the public sale to the shipper at each address shown on the moving services contract.

(G) The moving services contract does not prohibit the sale of the goods under any other lawful manner if the method set out in the contract cannot be reasonably accomplished.

Additional Terms

Terms and Conditions

*Customer must be present during entire move and at unload. Payment due at completion of service, hourly rate will continue until payment is collected-No exceptions.*

All jobs have the following hourly minimums plus travel fee. The travel fee covers the drive time from Pearson’s office to your first starting address, plus the drive time at the end of the move at the final address back to Pearson’s warehouse. The drive between all of the customer’s addresses for the move is on the hourly rate clock.

2 mover jobs = 2 hour minimum

3 mover jobs = 3 hour minimum

4+ mover jobs = 4 hour minimum

Unless your contract specifically states otherwise, these minimums will be valid.

Cancellation policy:

All booking deposits are non-refundable. This is to prevent our business over-scheduling customers and guaranteeing your crew on moving day. If you must change the details regarding your move, please call the office or respond to this email. Due to the nature of our business, requests made after original scheduling cannot be guaranteed. Any cancellations or schedule changes within 72 hours of service will be required to pay minimum move charges which on average are two hours of service. If you must change your service date, please contact our office 8 days in advance so that we can verify availability. Thank you.

Your move does not include full replacement for damages, it includes state mandated valuation of $.60/lb. If you would like to purchase additional coverage, which we recommend, please contact our office with at least 60 hours before the start of your job. A complete list of terms and conditions can be found on our website as well. It is customer responsibility to inspect all contents for damages before the completion of the move. We look forward to working with you.

We highly recommend the customer transport all extreme value and sentimental items. Our crews are trustworthy and we do not anticipate any missing items on your move, however by transporting these items yourself, we eliminate the possibility of them being placed in the wrong spot, which is harder to find after moving day.

Tips are appreciated for excellent service but never expected.

Customer is responsible for disconnecting all appliances prior to mover arrival. Pearson Moving is not a licensed appliance technician, plumber or electrician and is not responsible for any damages resulting in disconnecting or reconnecting appliances. Our staff can assist in simple disconnects and installation however we highly recommend that it is done prior to arrival.

Please notify our office prior to your move if you have a piano, safe, hot tub or pool table that needs to be moved. We do not move grand pianos, pool tables or hot tubs. Safes and upright pianos cannot be moved up or down stairs.

1. Definitions: “Goods” means any goods and/or services provided by the Company as ordered by the Client. “Company” means Pearson Transport LLC. “Client” means the person, firm or company placing an order with the Company.

2. Application:

These terms and conditions apply to any provision of services or materials by the Company to the Client.

3. Quotations:

These terms and conditions apply to any provision of services or materials by the Company to the Client.

4. Right to sub contract:

Unless otherwise agreed the Company shall be entitled to sub-contract all or any part of the work.

5. Time:

The Company will use its best endeavors to supply the services within the quoted time, but time will not be of the essence within the contract. All services, unless explicitly stating a different minimum, have a three hour minimum labor charge. Company reserves the right to adjust number of movers and trucks at current rates to complete service by 7PM.

6. Illegal Cargo:

You specifically acknowledge that The Company is not liable for your defamatory, offensive, infringing or illegal materials or conduct, or that of third parties. You further agree to indemnify The Company for all damages, costs or expenses The Company suffers or incurs as a result of your defamatory, offensive, infringing or illegal materials or conduct. The Company will not move these items: Live plants, flammable items, paints, poisons, ammonia, batteries, oil, gasoline, propane, bleach, any liquids, and anything else The Company cannot safely transport.

7. Risk of Loss:

The Company will take all reasonable steps to ensure the protection from loss, damage or destruction of the services or materials it supplies to the client. The company is not responsible for any unfound, lost items, or accidental damage to the Client’s surrounding property or goods. By initialing the contract, the customer lifts all liability of any damaged goods from Pearson Transport, LLC and its employees.

8. Cancellation:

In view of the nature of the service, once the service has been initiated, cancellation of the order by the client will only be accepted on condition that any costs, charges and expenses already agreed upon will be reimbursed in full to The Company. All booking deposits are non-refundable. Any cancellations or schedule changes within 72 hours of service will be required to pay minimum move charges which on average are three hours of service. If you must change your service date, please contact our office in advance so that we can verify availability. Thank you.

9. Payment:

All services provided by The Company shall be paid in full at time of completion by cash/card-No checks. All services require an initial deposit which covers the trip charge portion of your bill. Fees: Cleaning fee due to mess in truck up to $99 | Unprepared up to $99| Excess of 30 minute wait on customer arrival will result in time beginning when truck arrived. The Company reserves the right to increase a quoted service or charge fee in the event that the client requests a variation of the work agreed. By authorizing Pearson Moving to begin service, the customer agrees to pay final balance at completion of service by credit card on file. If payment is not made at completion of service, an 18% interest charge will be applied to any outstanding bill, compounded monthly until final payment is made. In the event that payment is not made within 30 days of service, the unpaid balance may be sent to collections or litigation. Customer agrees to pay all collection agency and litigation fees during this process.

10. Warranty:

The Company warrants that the Goods will be supplied using reasonable care and skill. The Company does not warrant that the Goods supplied are error-free. By entering into a contract with Pearson Transport, LLC, you agree to the state required reimbursement of $.60/lb of damaged goods. Furniture resulting in damage because customer left items in drawers will not be warrantied. Previously repaired furniture will not be warrantied. Older furniture that gets damaged due to normal moving without negligence, will not be warrantied. Furniture made of particle board/ IKEA brand are not warrantied by Pearson Transport, LLC. Pearson Moving management reserves the right to offer a credit or refund for either the repair of damage, cost for similar like quality used item or the right to replace with a similar item that may differ in size, shape or design but will be similar in item type. Damage that is part of a set will not be replaced as a set, only the damaged item may be replaced. All claims and damages are subject to Pearson

Moving management approval and will be responded to in whichever manner is least expensive.

11. Limitation of Liability:

Nothing herein shall limit either party’s liability for death or personal injury arising from the proven negligence by itself or its employees or agents.

12. Force Majeure:

The Company will not be liable to the Client for any loss or damage suffered by the Client as a direct result of the Company, its sub-contractors or the list-owner from whom the sample or other service or material is derived being unable to perform the Contract in the way agreed by reason of cause beyond its control including Act of God, accident, war, riot, lockout, strike, flood, fire, power failure, breakdown of plant or machinery, delay in transit, or any other unexpected or exceptional cause or circumstance.

13. Controlling Law and Jurisdiction:

These Terms and any action related thereto will be governed by the laws of the State of Arizona without regard to or application of its conflict of law provisions or your state or country of residence. All claims, legal proceedings or litigation arising in connection with the Goods will be brought solely in the federal or state courts Arizona, United States, and you consent to the jurisdiction of and venue in such courts and waive any objection as to inconvenient forum.

14. 8 Hour Rule: Due to the nature of the business, our movers will not work past 8 hours of labor. In some situations, our teams will leave the job by 7PM, unless otherwise discussed in writing.

15. Booking Deposit: Your initial trip charge booking deposit is used to secure a truck and team. No refunds will be given. This is used to cover loss income due to truck and team being taken out of circulation. If a truck has been dispatched and a customer declines service, the customer will be responsible for the entire bill or three-hour minimum, whichever is greater.

16. Estimates: Unless labeled as a “Binding Estimate” the customer is aware that the price is subject to change due to any variation of work requested. Vague details are not means for a binding estimate.

17. Claims: By signing this document, the customer waves every right of future claims against our company or personnel. All balances must be paid in full before any reimbursement is given or settlement claim is paid.

18. Customer Beware: Pearson Transport LLC or its staff do not warranty against any stone, granite, marble, Ikea or particle board furniture. Any damages on other items will be reimbursed at $.60/LB unless an additional coverage policy has been taken out by the customer.

We highly recommend the customer transport all extreme value and sentimental items. Our crews are trustworthy and we do not anticipate any missing items on your move, however by transporting these items yourself, we eliminate the possibility of them being placed in the wrong spot, which is harder to find after moving day.